Effective Date: February 19, 2026
Welcome to Vybru. These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Vybru LLC, a Wyoming limited liability company ("Vybru," "we," "us," or "our"), governing your access to and use of the Vybru platform, including our website, applications, APIs, and all related services (collectively, the "Platform").
Vybru is a multi-tenant event and venue management platform designed for promoters, event organizers, and venue operators. The Platform provides tools for event creation, ticketing, crew management, inventory management, vendor management, venue management, and public event pages.
By accessing, browsing, or using the Platform in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease all use of the Platform.
Your continued use of the Platform following the posting of any changes to these Terms constitutes your acceptance of such changes. We encourage you to review these Terms periodically.
You must be at least thirteen (13) years of age to use the Platform. If you are between the ages of thirteen (13) and eighteen (18), you may only use the Platform with the consent and under the supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Platform, you represent and warrant that you meet these eligibility requirements.
You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to maintain its accuracy. Providing false or misleading registration information may result in the immediate termination of your account.
To access certain features of the Platform, you must create an account by providing a valid email address and password. Account authentication is managed through AWS Cognito. Each user may belong to multiple organizations on the Platform.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify Vybru of any unauthorized use of your account or any other breach of security. Vybru shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.
The Platform is currently operating under an invite-only early access model. Access to the Platform requires a valid invite code issued by Vybru or an authorized representative. Vybru reserves the right to revoke access, limit invitations, or modify the early access program at any time, for any reason, without prior notice or liability.
Early access users acknowledge that the Platform may contain bugs, incomplete features, or other issues inherent to pre-release software. Use of the Platform during early access is at your own risk.
The Platform operates on a multi-tenant architecture. Users may create and manage one or more organizations. Each organization functions as an isolated workspace with its own events, venues, crew, inventory, vendors, and related data.
Organizations support role-based access control with the following roles: Owner, Admin, Manager, Member, and Viewer. Each role carries different permissions and capabilities within the organization. Organization owners may invite additional members via email.
Organization owners bear primary responsibility for their organization's use of the Platform, including the conduct of all members within the organization. Vybru is not responsible for disputes between organization members or between organizations.
The Platform enables authorized users ("Event Organizers") to create, manage, and publish events. Event Organizers are solely responsible for the accuracy of event information, including but not limited to event descriptions, dates, times, locations, and any other details provided.
Ticket face value pricing is determined solely by the Event Organizer. In addition to the face value, the following fees are charged to the ticket buyer:
Tickets priced at zero dollars ($0.00) ("Free Tickets") bypass payment processing entirely, and no fees are charged.
Upon successful purchase, tickets are issued electronically with a unique QR code and delivered to the attendee via email. Each QR code serves as the attendee's proof of purchase and admission credential.
The Platform provides a check-in system that allows Event Organizers and their authorized crew to validate tickets at the event venue by scanning QR codes. Each ticket may be used for a single admission unless otherwise specified by the Event Organizer.
All monetary transactions on the Platform are processed through Stripe, Inc. ("Stripe"). By using the Platform to process payments, you agree to Stripe's terms of service and privacy policy. Vybru does not directly handle, store, or process credit card or debit card information.
Ticket sale proceeds are held by Vybru in a custodial capacity for four (4) to seven (7) business days after the scheduled end of the applicable event. Following this holding period, funds are automatically disbursed to the Event Organizer, less any applicable platform fees and processing fees.
Event Organizers must complete Stripe Connect onboarding to receive disbursements. This process may require the provision of identity verification, tax information, and banking details directly to Stripe. Vybru facilitates but does not control the Stripe Connect onboarding process.
Event Organizers may designate event partners to receive a percentage share of event revenue. Revenue share percentages are configured by the Event Organizer through the Platform. Vybru processes partner disbursements based on the percentages set by the Event Organizer and bears no responsibility for the accuracy or fairness of such arrangements.
Vybru is not a bank, financial institution, or money services business. The Platform does not provide financial advisory, lending, insurance, or investment services. The holding of funds during the hold period is solely for the purpose of facilitating event-related transactions and does not constitute a banking relationship.
Disbursements are processed automatically through Stripe. Vybru shall not be liable for any delays, errors, or failures in fund transfers caused by Stripe, banking institutions, or other third-party payment infrastructure.
Refund requests for ticket purchases are processed through Stripe. Refunds include the per-ticket face value plus a proportional share of applicable fees. Event Organizers and organization administrators may initiate refunds through the Platform.
Vybru reserves the right to process refunds unilaterally in cases of suspected fraud, event cancellations, or other circumstances where Vybru determines, in its sole discretion, that a refund is warranted. Platform service fees may or may not be refundable at Vybru's sole discretion.
Vybru does not guarantee the availability or timeliness of refunds and shall not be held liable for refund processing delays attributable to Stripe or other third-party services.
The Platform allows users to create and manage venue profiles, including venue availability, bookings, and booking inquiries. All venue data is scoped to the creating organization and is accessible only to authorized members of that organization.
Vybru does not own, operate, or control any venues listed on the Platform. Venue operators are solely responsible for the accuracy of venue information, the condition of their facilities, and compliance with all applicable laws and regulations.
The Platform permits users to upload files, including images, media, and other materials ("User Content"). User Content is stored using Amazon Web Services S3 ("AWS S3") infrastructure. You retain all ownership rights in your User Content.
By uploading User Content to the Platform, you grant Vybru a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, display, and perform your User Content solely in connection with the operation and promotion of the Platform. This license persists for the duration of your use of the Platform and for a reasonable period thereafter to allow for the orderly removal of content.
You agree not to upload, post, or transmit any User Content that: (a) is illegal, fraudulent, or harmful; (b) infringes upon the intellectual property rights or privacy rights of any third party; (c) contains viruses, malware, or other harmful code; (d) is obscene, defamatory, or threatening; or (e) violates any applicable law or regulation.
Vybru reserves the right to remove or disable access to any User Content that violates these Terms, without prior notice and at its sole discretion.
You agree not to engage in any of the following prohibited activities in connection with the Platform:
Violation of these prohibitions may result in immediate suspension or termination of your account, forfeiture of held funds, and referral to law enforcement authorities where appropriate.
The Platform, including all software, code, design, graphics, logos, trademarks, service marks, trade names, and other intellectual property embodied therein (collectively, "Vybru IP"), is the exclusive property of Vybru LLC and is protected by applicable intellectual property laws. No rights or licenses to Vybru IP are granted to you except as expressly set forth in these Terms.
You retain all intellectual property rights in your User Content. Nothing in these Terms shall be construed to transfer ownership of your User Content to Vybru, except for the limited license granted in Section 10.2.
If you provide Vybru with any suggestions, ideas, feedback, or recommendations regarding the Platform ("Feedback"), you acknowledge that Vybru may freely use, reproduce, modify, and incorporate such Feedback without any obligation to you.
The Platform integrates with and relies upon certain third-party services, including but not limited to:
Your use of these third-party services is subject to their respective terms of service and privacy policies. Vybru is not responsible for the availability, reliability, or performance of any third-party service, and shall not be held liable for any outages, data loss, or other issues arising from third-party service failures.
THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Vybru does not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Vybru does not guarantee the accuracy, completeness, or reliability of any content or information available through the Platform.
Vybru is a technology platform that facilitates event management and ticketing. Vybru is not an event organizer, venue operator, or ticket broker. Vybru does not guarantee the quality, safety, legality, or legitimacy of any event listed on the Platform. Attendance at events discovered through the Platform is at your sole risk.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL VYBRU, ITS OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF VYBRU HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
VYBRU'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO VYBRU DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the limitations set forth above shall apply to the fullest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless Vybru, its officers, directors, members, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or related to: (a) your use of the Platform; (b) your User Content; (c) any event you create, organize, promote, or attend through the Platform; (d) your violation of these Terms; or (e) your violation of any applicable law or the rights of any third party.
Except as otherwise provided herein, any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall be resolved exclusively by final and binding arbitration, rather than in court. The arbitration shall be conducted in accordance with the rules of the American Arbitration Association ("AAA") then in effect.
YOU AND VYBRU AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.
Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes or claims within the jurisdictional limits of such court.
You may opt out of the arbitration and class action waiver provisions of this Section 17 by sending written notice to Vybru at info@vybru.com within thirty (30) days of first accepting these Terms. Your notice must include your name, mailing address, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, all other provisions of these Terms shall continue to apply.
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of laws principles. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in the State of Wyoming.
You may terminate your account at any time by deleting your account through the Platform or by contacting Vybru at info@vybru.com. Upon termination, your right to access and use the Platform will cease immediately.
Vybru reserves the right to suspend or terminate your account and access to the Platform at any time, with or without cause, and with or without notice. Without limiting the foregoing, Vybru may suspend or terminate your account if Vybru reasonably believes that you have violated these Terms, engaged in fraudulent or illegal activity, or otherwise acted in a manner that could harm the Platform, other users, or third parties.
The following sections shall survive any termination or expiration of these Terms: Intellectual Property (Section 12), Disclaimers (Section 14), Limitation of Liability (Section 15), Indemnification (Section 16), Dispute Resolution (Section 17), and any other provisions that by their nature are intended to survive termination.
Vybru reserves the right to modify, amend, or update these Terms at any time. When we make material changes, we will provide notice through the Platform or by other reasonable means, such as email. The updated Terms will indicate the revised effective date.
Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of and agreement to the modified Terms. If you do not agree to the revised Terms, you must discontinue use of the Platform.
These Terms, together with the Privacy Policy and any additional agreements you enter into with Vybru in connection with the Platform, constitute the entire agreement between you and Vybru regarding the subject matter hereof and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.
The failure of Vybru to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms shall be effective only if made in writing and signed by Vybru.
You may not assign or transfer these Terms, or any rights or obligations hereunder, without the prior written consent of Vybru. Vybru may assign these Terms, in whole or in part, without restriction.
If you have any questions, concerns, or feedback regarding these Terms or the Platform, please contact us:
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